Terms and Conditions
Terms and Conditions
Last Updated: 24-06-2026
Welcome to Phantech. These Terms and Conditions govern your use of our website, phantech.org, and our services, including but not limited to website design, web development, digital marketing, graphic design, branding, mobile app-related services, consultancy, and other digital solutions.
By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
1. About Phantech
Phantech is a digital services provider offering creative, technical, and marketing solutions for individuals, startups, businesses, and organizations. Our services may include website development, digital marketing, UI/UX design, branding, content support, search engine optimization, social media services, and related digital solutions.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not use our website in any way that may damage, disable, overload, or impair the website or interfere with another user’s access.
You agree not to:
- Copy, reproduce, or misuse website content without permission.
- Attempt to gain unauthorized access to our website, server, or systems.
- Use our website for spam, fraudulent activity, or illegal purposes.
- Upload or transmit viruses, malware, or harmful code.
3. Our Services
Phantech provides digital and creative services according to the agreed project scope, proposal, quotation, invoice, or written communication.
The exact deliverables, timeline, price, revisions, and responsibilities will be agreed upon before starting a project. Any additional work outside the agreed scope may require extra charges and additional time.
4. Quotations and Payments
All quotations provided by Phantech are based on the project requirements shared by the client. Prices may vary if the project scope changes.
Payment terms may include advance payment, milestone payments, or full payment depending on the nature of the project. Work may begin only after the agreed initial payment is received.
Phantech reserves the right to pause or stop work if payment is delayed or not completed according to the agreed terms.
5. Client Responsibilities
The client is responsible for providing accurate, complete, and timely information required to complete the project. This may include website content, images, branding materials, login access, hosting details, domain access, business information, and feedback.
Any delay in providing required materials or approvals may affect the project timeline. Phantech will not be responsible for delays caused by incomplete information, late feedback, or third-party issues.
6. Revisions and Changes
Revisions are provided according to the agreed project package or proposal. Minor revisions may be included, but major changes, new features, redesigns, or work outside the original scope may require additional charges.
Once a design, page, feature, or project stage is approved by the client, further changes may be treated as additional work.
7. Project Timelines
Phantech aims to complete projects within the agreed timeline. However, timelines may vary depending on project complexity, client feedback, third-party tools, hosting issues, plugin errors, technical limitations, or other unexpected circumstances.
Any timeline shared by Phantech is an estimate unless clearly stated as a fixed deadline in writing.
8. Website Hosting, Domains, and Third-Party Services
Phantech may assist with hosting, domain setup, SSL installation, plugins, themes, email configuration, analytics, advertising accounts, or third-party platforms. However, these services are often controlled by external providers.
Phantech is not responsible for issues caused by hosting companies, domain registrars, third-party plugins, APIs, payment gateways, social media platforms, advertising platforms, or other external services.
Any third-party costs, such as domain renewal, hosting fees, premium themes, paid plugins, stock images, licenses, or advertising budgets, are the responsibility of the client unless otherwise agreed.
9. Content and Materials
The client must ensure that all content, images, logos, videos, documents, trademarks, and other materials provided to Phantech are legally owned by the client or properly licensed.
Phantech is not responsible for copyright claims, trademark disputes, or legal issues arising from materials provided by the client.
10. Intellectual Property
After full payment is received, the final approved project deliverables may be transferred to the client, unless otherwise agreed. However, Phantech may retain rights to internal tools, frameworks, reusable code, design methods, processes, and general knowledge used during the project.
Phantech reserves the right to display completed work in its portfolio, website, social media, or marketing materials unless the client requests confidentiality in writing before the project begins.
11. Digital Marketing and Advertising Services
For digital marketing, SEO, social media, and paid advertising services, Phantech will use reasonable efforts to improve online visibility, engagement, traffic, or campaign performance.
However, we do not guarantee specific results such as fixed sales, rankings, leads, conversions, or revenue, as these depend on many external factors including market competition, budget, audience behavior, platform algorithms, and business offering.
Advertising budgets are separate from Phantech service charges unless clearly stated otherwise.
12. Website Maintenance and Security
If website maintenance is included, Phantech may provide updates, backups, minor fixes, monitoring, or support according to the agreed plan.
If the client does not have an active maintenance plan, Phantech is not responsible for future website errors, plugin conflicts, malware, expired licenses, hosting issues, broken features, or security problems after project completion.
13. Refund and Cancellation Policy
Refunds depend on the stage of the project and the amount of work already completed.
Payments may be non-refundable once work has started, especially for planning, design, development, research, setup, consultation, third-party purchases, or completed milestones.
If a client cancels a project after work has begun, Phantech may deduct charges for completed work, time spent, purchased resources, and administrative costs.
14. Confidentiality
Both Phantech and the client agree to keep confidential information private. This includes login details, business information, project documents, strategies, customer data, and other sensitive information shared during the project.
Phantech will not intentionally share client confidential information with unauthorized parties, except where required to complete the project or comply with legal obligations.
15. Limitation of Liability
Phantech will not be liable for indirect, incidental, special, or consequential damages, including loss of revenue, loss of data, business interruption, website downtime, or third-party service failure.
Our total liability for any claim related to our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.
16. No Guarantee of Error-Free Service
We aim to provide high-quality and professional services. However, we do not guarantee that the website, software, design, campaign, or service will be completely error-free, uninterrupted, or compatible with every device, browser, plugin, or third-party platform at all times.
17. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for convenience only. Phantech is not responsible for the content, policies, security, or practices of third-party websites.
18. Privacy
Your use of our website and services may involve the collection of certain personal or business information. Please refer to our Privacy Policy for details on how we collect, use, and protect information.
19. Termination of Services
Phantech reserves the right to refuse, suspend, or terminate services if a client violates these Terms and Conditions, fails to make payment, provides unlawful content, misuses our services, or behaves in an abusive, fraudulent, or unethical manner.
20. Changes to These Terms
Phantech may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted means you accept the updated Terms.
21. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Phantech
Website: https://phantech.org
Email: infophantech@gmail.com